FAQs

Globo Cambio is a company dedicated to the currency exchange service, both in leisure and business trips. Globo Cambio is part of the Global Exchange Group, a Spanish multinational and one of the top two worldwide specialized in the provision of the service of currency exchange in international airports.
Our company is present at the main airports, hotels and shopping centres of 22 countries, attending more than 7 million customers a year. In addition, in Spain, it offers an online currency exchange service, with home delivery or post office delivery for a large number of foreign currencies.

Yes. Globo Cambio provides an online money order service for your trip to collect at one of our branches at Bogota, Medellin, Cúcuta, Cartagena de Indias and Barranquilla, in Colombia.

Besides getting the best exchange rate for your online exchange (more travel cash for the same price), this service allows you to save time and reduce anxiety, as you will have the currency you need ready for your trip abroad.

Place your order online and pay for it upon collection at the branch of your choice on the day of your trip whether you are a Colombian resident travelling abroad or an inbound traveler in need of buying Colombian Peso (COP).

By ordering online you might obtain a 15% discount onthe exchange margin, and you can collect your currency and pay directly at the airport the day you travel.

No, the exchange rate applied to orders placed on the website in Colombia (for buyers of foreign currency or inbound travelers buying COP) is more advantageous for you than at the airport branches. By ordering online you might obtain a 15% discount onthe exchange margin, and you can collect your currency and pay directly at the airport the day you travel. This way we can make sure you get the best rates online.

If you need more information or have doubts, please contact our Customer Service Department.

Globo Cambio has currency exchange branches in Bogota, Medellin, Cartagena de Indias and Barranquilla. You can find us in various convenient locations at the Terminal buildings, Arrivals and Departures. Check the exact location of all our branches in Colombia.

Besides Colombia, our company is present in another 21 countries and is currently embarked on a constant expansion process throughout Asia Pacific and the rest of the world.

Our exchange branches at the airport are available to you 24 hours a day, 7 days a week at airports. In shopping centers the opening hours are limited.

You can check the schedule of each branch on this website.

We want to offer an integral service to our Customers, so we provide foreign exchange services with 54 currencies: Dirham of United Arab Emirates AED, Netherlands Antillean Guilder ANG, Argentine Peso ARS, Australian Dollar AUD, Aruban of Aruba AWG, Barbados Dollar BBD, Bermuda Dollar BMD, Bolivian BOB, Brazilian Real BRL, Bahamian Dollar BSD, Belize Dollar BZD , Canadian Dollar CAD, Swiss Franc CHF, Chilean Peso CLP, Chinese Yuan CNY, Colombian Peso COP, Costa Rican Colon CRC, Czech Crown CZK, Danish Crown DKK, Dominican Peso DOP, Egyptian Pound EGP, Euro EUR, GBP Pound, Quetzal GTQ , Dollar Guyana GYD, Hong Kong Dollar HKD, Lempira Honduras HNL, Hungarian Forint HUF, Indonesian Rupiah IDR, Israeli Shekel ILS, Indian Rupiah INR, Jamaican Dollar JMD, Japanese Yen JPY, Korean Won KRW, Cayman Islands Dollar KYD, Moroccan Dirham MAD, MXN Mexican Peso, Malaysian MYR Ringgit, Nicaraguan NIO Cordoba, NOK Norwegian Krone, NZD New Zealand Dollar, PEN Peruvian Sol, PYG Paraguayan Guarani, RUB Ruble, SEK Swedish Krona, SGD Singapore Dollar, SRD Suriname Dollar, Bat h Thai THB, Turkish Lira TRY, Taiwan Dollar TWD, US Dollar USD, Uruguayan Peso UYU and East Caribbean Dollar XCD.

Some currencies are subject to special conditions of availability, so "Restrictions Apply".

No, we do not charge any commissions for any exchange transaction, we only charge a trading margin, which will be smaller the higher the amount is, or if you decide to order your currency online instead of exchanging it at our branches.

We also offer the same price regardless of whether the banknote is high or low denomination.

In order to offer you the best possible service, we accept different methods to pay for your travel money at our branches: cash.

The accuracy and seriousness that drive our transactions make this situation very unlikely. However, if this happens, we will proceed to replace the banknote in that very moment.

Besides, for the safety of our Customers, Globo Cambio records the serial numbers of banknotes in such a way that counterfeited notes can be detected, or in case a Customer has a complaint, we can check whether it came from our branches or not.

No matter where you are, Globo Cambio (Global Exchange) is a multinational company with several channels you can contact us through. Our excellence in Customer Service makes us consider and resolve each and every problem that our Customers report us, in the best possible way.

You can check our current job vacancies in Colombia on our website. If you can’t find what you are looking for, send us your resume at: rrhh@grupoglobalexchange.com and maybe you’ll be part of our team in the near future.

You can send us your resume through our website, where you can also check our current vacancies available in Colombia.

In Globo Cambio we believe in the talent, motivation and commitment of our team, which has made us the third leading currency exchange company in the world. Consequently, we put at your disposal a working environment in which everyone has the opportunity to grow and develop their potential.